Frequently Asked Questions

A. PPI does everything it can to provide you efficient and reliable Lotto Entry service.

As soon as your entry form and payment are received, we send you an official acknowledgement /confirmation of your entry. After the draw is held, you will receive the draw results and a prize notification, if you have won. Please note that PPI does not take any commissions from your prize winnings. You may choose to have your winnings sent to you by cash, cheque or bank transfer, or use it as credit against your next renewal.

A. PPI markets different government lotteries outside their home countries and applies a standard mark-up on the price of entry.

In return, PPI processes all entries legally through syndicates/licensed agents; collects and pays out prize winnings on behalf of subscribers, and regularly provides information on winning numbers, sends account statements and prize notifications. All other costs and overhead expenses are covered by the margin charged by PPI over the actual cost of entry–-- and once the entry fee is paid, no other charges are necessary. When you win a Lottery prize, PPI takes no commissions or fees whatsoever from your winnings. Whatever you win – you keep it all.

A. No. We do NOT send actual tickets to players because we need this to claim winnings on their behalf immediately after the draw. We instead issue our players an "official confirmation" certifying that their numbers will be entered into the Lottery draw/s they have subscribed to.

A. You will be sent copies of winning numbers and draw results via e-mail as soon as details become available. The information is also posted in the corresponding website.

When you win, you'll receive a Prize Notification stating the amount you've won. For winnings above US$1,000.00, one of our agents will give you a call to ask how you would like to claim your prize and where--we can send it to any bank you nominate, anywhere in the world.

A. Any cash winnings above $100 are normally sent via wire transfer. Winnings below US$100 are sent in cash or credit to your account for future use.

A. PPI has been entering overseas players into Government Lotteries, and collecting and remitting their prize money for over 17 years. There has never been any delay in the remittance of prize money throughout the history of the company - and there never will be.

If, however, you win a multi-million dollar Jackpot, and wish to be completely prudent, you can always choose to travel to the country and claim your prize in person. PPI will extend assistance and service, but travel costs will be at your own expense.

A. No. PPI will collect and send you your winnings in full. The actual prize remittance to the bank of your choice is a FREE SERVICE offered by PPI. You will never be asked to send money in the form of "processing fees" to claim your prize.

A. All prize winnings are sent by PPI in full-- and free from government taxes with the exception of US Lotteries.

In the event of a jackpot win, the US Government gives two options for paying out Jackpots: lump sum or installment over a period of 20 plus years. If you prefer a lump sum, you may claim 60% of your jackpot prize and 40% will cover US taxes. However, if you choose the annuity, you will receive the full amount of your jackpot winnings.

A. No. PPI ensures that all entry details, winner's names and payouts are kept 100% confidential.

A. Of course. Your winnings will be transferred in any currency you choose, to any bank account you nominate, anywhere in the world. PPI makes no extra charge for this service.

A. Yes, we allow cancellations and WILL refund all monies if you notify us in advance of the Draw and give us adequate time to cancel your entry. We require 48 hours notice to facilitate this. Log on to our Live Help to make this happen. Once your request is processed, we may allocate your number selections to another player and they will hold legal right to that entry and the cash winnings these numbers generate.

A.PPI accepts international Visa, MasterCard, Amex, and JCB credit cards. If you do not have any one of these, you may send in your payment by cash.

We also accept local bank transfers for most countries (valid for certain web entries only) and international wire transfers to our Ireland bank account, details of which are available upon request.

A. Yes, PPI makes sure that all online entries are SSL-Encrypted to protect your privacy and the security of your credit card details. Note that a "locked" icon appears in your browser when you enter a secured site.

A. Some of the possible reasons for declined credit card transactions are: blocked accounts, or the card was reported as stolen; insufficient funds, incorrect or incomplete credit card number, no indicated expiry date; expired card or the card is no longer valid.

In some instances credit card companies require a written consent or approval from the card holder before they authorize the charge.

A. Yes, but we will only begin processing the transaction after we receive the following:

1. a signed letter from the cardholder authorizing the use of his credit card, and
2. a photocopy of the credit card, front and back, showing the signature of the holder.

Kindly fax the documents to +3120 708 3014 or email it to: info@ppintl.net

A. Yes. PPI will send you a refund for the double charged transaction. You only have to inform us where and how you want the money to be sent back to you.

A. Recently amended US Laws (HR 2143) require that all credit card transactions be "coded" to classify the products or services being bought or sold online. By blocking certain codes, banks that issue credit cards can refuse payment for some (but not all) gambling activity over the Internet. Unfortunately, some banks mistakenly classify PPI under the FF (gambling code) hence the refusal to honor the charge for your subscription.

But don't worry, you may still continue playing. Just send us details of a credit card (issued by a different bank), or, if you prefer, you may send us your payment in cash or wire transfer to our Ireland bank account.